Testimonials

Customer satisfaction is an important goal in everything we do at Devereux-Blum Training & Development. The following comments represent feedback from evaluations, emails and general correspondence from our clients:

 

• All went well. Consistent feedback was that Eden Park was a well prepared stadium. Many thanks for your part in helping us to prepare. CM November 2011

• Very open and friendly trainers, made it easy to grasp the concepts whilst also making it fun. CW October 2011

• As a trainer myself, I loved how informative the trainers were. They were polite, knowledgeable and cared about our training. MA October 2011

• Fantastic, excellent, hands on activities. Very engaging and interesting. KB September 2011

• Good course.  People don't know how they will react to some incidents but good training is where it starts. SW September 2011

• Excellent training - very approachable trainers, open and willing to share information, provide guidance, real life experience and scenarios. HS September 2011

• The training experience this time around has given me confidence, the learnings, group participation and how to cope in a natural disaster.  Both groups said they were pleased with the training they received and the confidence it has given them to deal with any disaster, as they said, when you have great tutors like yourselves it makes all the difference to becoming a better person.  RT July 2011

• Thank you for the opportunity to attend the training.  I found it so valuable and learnt a lot. In Christchurch with my team on 22 February in our CBD building this course felt very relevant to what I saw and experienced.  I feel more empowered about what I could do. HT July 2011

• Good adult education practice.  I enjoyed watching the finesse with which you both conducted the session. JH June 2011

• This was an excellent course, very enjoyable, professional and knowledgeable instructors.  Practical and useful. JM May 2011

• Very well presented, very knowledgeable in their fields. I trusted the teachings shared.  TR April 2011

• Excellent! Trainers know their stuff! Comforting to known that we are being trained and advised by the professionals.
  TG April 2011

• Sharyn and Paul are an awesome team!  Taking turns with their presentations is very refreshing.  Also very positive and friendly people. SS March 2011
  
  

• Well, action stations last Tuesday - I must say the training was helpful.  The whole CD team acted without hesitation in evacuation the building and seeing to our work colleagues.  I'm most impressed with the entire CD Team.  I must extend a very heart felt thank you to Sharyn and Paul for the training, we had everything prepared phyiscally and mentally.  The building has been cleared and we are back at work now. PW February 2011 (following Christchurch Earthquake 22/02/2011)

  
  

• We are all safe and well down in Christchurch.  I think the training was definitely worthwhile and helped us.  Now following our real life experience we are a lot more aware of the areas that require some attention! AC February 2011

  
  

• Was just about to email you to say it was a very successful and productive day yesterday. Paul was great and all the staff have said how much they benefited from both training sessions. SR November 2010

  
  

• On behalf of our organisation, I wish to thank you very much (once again!) for your continued support with assisting our institution in emergency preparedness.  We value your input and professionalism, it makes us feel more confident in the knowledge that we have the required skills necessary to respond in a disaster. JR September 2010
  
  

• The presenters are fun, they look after you and welcome questions and comments.  JR August 2010
  
  
• I thought it was very well presented and appreciate the time and effort you both put into the delivery.  Thank you both very much. BN August 2010
  
  

• Awesome presentation style, relaxed and fun training course to undertake about a topic that is very serious. TG August 2010
  
  

• I consider your training excellent in all respects.  Devereux-Blum is my choice of training supplier.  AW August 2010
  
  
• The venue was appropriate, the course was as always very educational and informative and the delivery, resources and  knowledge of the trainer was excellent.  LR February 2010
  
  
• Your company is one of the best in your field in this country and we are assured of getting value for money from you, Sharyn and the Team. RN November 2009
  
  

Conferences

• Your professional approach and excellent understanding of our requirements for the exercise were evident.The evaluation feedback you provided us using a chronological approach was very thorough and valid, and we have examined the aspects highlighted and built the necessary points into our corrective action plan.  PN January 2012

General Rescue

· This content was relevant to my work environment.   Awesome having Head Office Staff show us around the building and talking about their roles.  JW August 2010

 

· I followed up on the 'lower exercise. C.. [the patient] told me she felt a little anxious, but had complete faith in you being there to make sure everything was safe - what better assurance could she have? AW August 2010

· The team were really happy with the training and have been going around with their little ropes practising at every opportunity. I only received great feedback from everyone. LW August 2010

· Every year the training gets better.  Cannot think of improvements - we were all engaged. SS July 2010

· I wish to thank you for your training sessions over the last couple of weeks.  Feedback indicates that the sessions are considered valuable, enjoyable, relatable and most importantly, the knowledge gained was practical and useful.
JR October 2009

· Even in conditions you are not confident in the training kicks in and you do remember things. JS September 2009

· Excellent presenters, really personable and enthusiastic. Really encouraging which I found very motivating. Good to do lots of hands on training and really let the skills sink in. JF August 2009

· Paul and Sharyn were excellent, well paced and friendly. You answered all questions and provided a good atmosphere in which to learn. DM June 2009

CIMS

· The CIMS training was invaluable, within a week there was an incident and the training that we were provided with was successfully implemented to assist in resolving the situation.  The CIMS 4 training provided great insights and above all gifts one with the understanding and confidence of how to approach a situation in a structured and measured way.  I am very appreciative to all at Devereux Blum for their commitment, guidance and time.   KP Oct 2011

• Good overview of CIMS - feel more confident I could respond in a situation. RB June 2009

· All the theory we started off with was backed up by practical activities which made understanding easier.
BP June 2009

· One of the best workshops I have attended for a while. NW February 2009

· The workbook was very well written and easily understood. JB July 2009

Floor Warden

·  I would just like to say that all who participated on the course were very enthusiastic about the training and all had very good things to say about it. We all appreciated the time and effort that Paul put into the day for us. Some our wardens were new so it was really good for them. The day after Paul had been here we had a trial evacuation and after the training we managed to clear our building in around three minutes. This was an achievement for us as we had a course on level 6 with one of the participants who decided she did not want to stay in the building even though she had a disability and took quite a while for her to descend the stairs. All feedback has been positive and we have changed the way we are doing things as well. During the training Paul suggested that with our 1 employee who cannot go down stairs, that the staff member and his buddy should sit in the stairwell. We did this and everyone felt quite a bit happier about it.          LW May 2010

· I received some very interesting feedback from the course participants and would like to share this with you. Many claim that the information you provided was life changing for them. They say that they look at things from a different point of view now. VH October 2009

· A good balance of information conveyed with visual tools to keep participants engaged. DK September 2009

· Paul was very knowledgeable and passionate about the topic. NR September 2009

· Learnt just how much we don't do and items that we need to improve. TM August 2009

· I received some very interesting feedback from the course participants and would like to share this with you. Many claim that the information you provided was life changing for them. They say that they look at things from a different point of view now. VH October 2009

· A good balance of information conveyed with visual tools to keep participants engaged. DK September 2009

Fire Extinguisher

· Good all round knowledge and approachable manner. Practical and comprehensive. TG March 2009

· Feel a lot more confident of how to handle an emergency situation now. SM March 2009

Health and Safety

· Helping the team to realise times have changed and how their actions can have a big influence on our team.
TJ July 2009

Chemical Spills Training

· Particularly valuable to have an assessment done of our laboratories. DN June 2009

· Great to be tailored to our work environment, makes it relevant and easy to remember. KM June 2009.